AI Disrupting Procurement in a Leading Nonprofit
3 months ago, Nova Ukraine implemented Zopa Agent by 12New.AI to optimize its procurement processes. The results became noticeable within the first few weeks.
Before implementation, a significant portion of the team’s time was spent on supplier search and communication. After adopting Zopa Agent, the time required to find relevant suppliers decreased by approximately 3x, while negotiation time was reduced by 3–4x.
“We saw the impact almost immediately. The team started finding suppliers faster and closing negotiations much more efficiently,” says Vlad Dergunov, Chief Operating Officer of Nova Ukraine.
This allowed the team to process more procurement requests without increasing headcount.
“As a nonprofit, this is critical. We were able to scale procurement volume without expanding the team,” he adds.
Another key outcome is transparency. Zopa Agent documents the supplier selection process and negotiation steps, making it easier to report to donors.
“Now we can clearly show donors how decisions were made — which suppliers were considered, how pricing was determined, and that the process was objective,” says Vlad Dergunov.
As a result, Nova Ukraine not only improved operational efficiency but also strengthened donor trust.
This case demonstrates how AI tools can enhance procurement functions, especially in organizations where speed, efficiency, and transparency are essential.
12New.AI is open to collaborating with both nonprofit and commercial organizations to significantly improve and modernize procurement workflows. If you are looking to increase efficiency, reduce operational costs, and bring transparency to your procurement processes, we welcome the opportunity to work together.
Best regards,
12New.AI CEO & Founder
Vitaliy Goncharuk